Palmetto Canopy Storage Cover

Accessories

Add-Ons

Shipping Policy

Pickup & Local Delivery

For a limited time, we are unable to offer shipping. Products are currently available for local pickup or local delivery only, depending on your location and the items in your order.

We expect shipping to be added as an option in March 2026, at which time this policy will be updated accordingly.

If you have questions about eligibility, delivery areas, or timing, please contact us before placing your order.

Freight & Shipping (Coming Soon)

At this time, we are unable to ship orders via parcel or freight carriers. Shipping is expected to be introduced in March 2026, including standard ground and freight options for larger items.

Lead Times

Most pieces are made to order, ensuring the quality and craftsmanship you expect. Depending on what you purchase, your order may be ready at different times.

If your order contains items with different production times, the longest lead time will apply. For example:

• Quick Ship items: typically ready within X–X business days

• Made-to-order items: may take up to X–X business days

Orders placed after 3pm ET are processed the next business day.

For large orders (50+ of a single item), lead times may differ — please contact us before placing your order.

Pickup Timing

All products are produced at our U.S. manufacturing facilities. Once your order is complete and ready, we’ll notify you to schedule pickup.

Pickup windows are coordinated in advance to ensure a smooth handoff. Please arrive with appropriate vehicle capacity and assistance for loading, as loading help may be limited.

Local Delivery

Local delivery may be available for select regions and orders. Delivery timing will be coordinated once your order is ready.

Delivery includes placement at your curb or driveway unless otherwise arranged. Packaging removal and in-home placement are not included unless explicitly quoted.

Please inspect your items carefully upon delivery and note any visible damage or concerns at that time.

Delivery Requests

Need your order by a specific date, or prefer to schedule delivery for later? Let us know before placing your order and we’ll do our best to accommodate.

Order Notifications

When your order is nearing completion, you’ll receive an email notification with next steps for pickup or delivery scheduling.

Address Changes

For local delivery orders, address changes may be made at no charge prior to delivery scheduling. Once delivery has been scheduled, changes may result in additional fees. Please contact us directly to make adjustments.

Our White Glove Commitment

No White Glove policy available.